DELIVERY TIMESCALE;
All orders received through our website are processed and sent to the manufacturer within 2 working days. Your order will then be produced and dispatched within 1-3 weeks depending on the number of products and quantity.
LOST PACKAGE;
On rare occasions, we do experience losses whilst in transit. Please allow 10 days for the package to arrive from the date of dispatch. If this time elapses and the goods do not arrive, please contact your nearest relevant courier office to check that no goods are being held. In the unlikely event that the package is not being held, please contact our Customer Services team who will be happy to assist in sending a replacement.
Please be aware that if we are not contacted within 3 weeks, an insurance claim cannot be made and thus you will be unable to claim any loss from Khizri international
TRACK AN ORDER;
For all your orders simply retrieve your tracking number from your account and then visit the relevant Courier Website and track the order using their functionality.